claims

Claim Form & Instructions

Start your claim process by downloading our claim form and follow the instructions provided.

cross country movers

Claim Instructions


Important: As you unpack, please keep note of your item's inventory numbers.


Let's start your claim process by choosing between option A or B, below:

Option A: If you have purchased a 3rd party insurance for your move, please file your claim directly with your insurance company. Your company will then contact us for the rest of the process.

Option B: If you have NOT purchased a 3rd party insurance for your move, please download our Claim Form and carefully follow the instructions provided.

Claims FAQ:
Here you can find answers to any questions you may have
in regards to the claim process.

For a more in depth assistance
Please contact our Claims Dept. at claims@moveeast.com
(Include your job number in the subject)

Storage Locations

Los Angeles
5698 Bandini Blvd B.
Bell, CA 90201
P: 888-680-7200 Ext. 102
CA - NY Express Cross Country Movers Los Angeles
Movers from LA to NYC
San Francisco
745 85th Ave
Suite L. Oakland, CA 94621
P: 888-680-7200 Ext. 135
CA - NY Express Cross Country Movers San Francisco
Movers from SF to NYC
New York
210 Meadowlands Pkwy d,
Secaucus, NJ 07094
P: 888-680-7200 Ext. 131
CA - NY Express Cross Country Movers New York
Movers from NYC to SF & LA

Business Hours(PST)

Monday: 8am - 4pm
Tuesday: 8am - 4pm
Wednesday: 8am - 4pm
Thursday: 8am - 4pm
Friday: 8am - 4pm
Saturday: Closed
Sunday: Closed
David Barroso
David Barroso
Jan 10, 2025

CA NY Express Movers and Eric Rummel, the account executive, provided exceptional assistance during my move. They ensured that I received the best price and that the entire process Read more testimonials

Katelyn R.
Katelyn R.
Jan 16, 2025

We used CA-NY Express last month to move from NYC to LA and had a great experience. We had never made a cross-country move before and didn't know what to expect, Read more testimonials

Daniel Zaltsman
Daniel Zaltsman
Mar 17, 2025

Second time using them for a cross-country move, and would use them the third time too. Solid, communicative, fairly priced. Thanks to the whole team! Read more testimonials

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