Transferring Utilities When Moving

Transferring Utilities When Moving

Shutting off, setting up, or transferring your utilities is an important aspect of moving. One that is best not to be forgotten while in the midst of moving.

Most utility companies will require advance notice of a change in service, shut off or activation of services, at least 3 weeks. Once your moving dates have been determined, you can then coordinate when to have your power turned off at the home you will be leaving. It is advised to have the power turned off the day after you have moved out. If you already have a home and know the dates you will be moving in, it is advised to have power turned on the day prior to moving in. If you will be moving within the same city, and your current utility companies service the area of your new home, it is probable your services will be transferred. If you will be moving to a new state, or a different provider caters to that area, you will need to open a new account. Allow yourself enough time to research the utility companies in the new location.

What You Will Need To Do

Make a list of all your utility services and the name of each company that provides the service. If you have not done so already, check with your new landlord or building manager to see if any utilities are included, or if some service providers are exclusive to that area.

When the time comes to contact the utility companies, make sure you have a contact number and your customer account number. In some cases, transferring, setting up or terminating a service can be done online. If you have any balances remaining on your account, it’s best to zero them out prior to shutting off service. Your credit rating could be affected if there are any unpaid balances, and it might be difficult to activate service in your new home.

If you will be using a different service provider in your new home, inquire if a deposit is required, or any discounts are available. Provide your existing utility company with a forwarding address so they can send you the final bill, or any balances due to you.

The major utility companies you will be contacting are: gas, electric, sewer, trash, phone, internet, cable or satellite.

Prior to moving, contact the utility companies again to confirm services will be transferred, activated or shut off, and confirm any scheduled appointments. Once you are ready to move out and turn the last night off, think about checking the meters and make a note of the reading, or take a picture. If there are any disputes, you will have a record of the last reading.

On the day of activation at the new home, make sure someone can be present during the activation process. Utility companies usually provide a window of time, so arrange for someone to be there to assist the workers should they need access or have any questions.

When giving advance notice to shut off services, find out what happens in the event that your move date might change, and you will need to keep your services on.