rights and responsibilities

Your Rights and Responsibilities

Educate yourself on our agreements, policies, chargers, and more…

cross country movers

Rights and Responsibilities


According to the Federal Motor Carrier Safety Administration's (FMCSA),
we are hereby required to hand the following documents to you:

Your Rights and Responsibilities
Ready to Move

These documents aim to protect both the client and the mover, by establishing expected "rights and responsibilities" for both sides to abide by. Please take a moment to download these documents and learn their content, so by the time you are moving cross country, you will already be well educated on your rights and responsibilities, and on the terms and conditions of the moving contract (bill of lading), should any issue arise.


Credit Card Agreement
Arbitration Program
Terms and Conditions
Delivery Policies
Storage Policies
Potential Charges
Wrapping, Packing & Unpacking Charges
Payment Policy & Important Info
Third Party Instructions

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Storage Locations

Los Angeles
5698 Bandini Blvd B.
Bell, CA 90201
P: 888-680-7200 Ext. 102
CA - NY Express Cross Country Movers Los Angeles
Movers from LA to NYC
San Francisco
745 85th Ave
Suite L. Oakland, CA 94621
P: 888-680-7200 Ext. 135
CA - NY Express Cross Country Movers San Francisco
Movers from SF to NYC
New York
210 Meadowlands Pkwy d,
Secaucus, NJ 07094
P: 888-680-7200 Ext. 131
CA - NY Express Cross Country Movers New York
Movers from NYC to SF & LA

Business Hours(PST)

Monday: 8am - 4pm
Tuesday: 8am - 4pm
Wednesday: 8am - 4pm
Thursday: 8am - 4pm
Friday: 8am - 4pm
Saturday: Closed
Sunday: Closed
David Barroso
David Barroso
Jan 10, 2025

CA NY Express Movers and Eric Rummel, the account executive, provided exceptional assistance during my move. They ensured that I received the best price and that the entire process Read more testimonials

Katelyn R.
Katelyn R.
Jan 16, 2025

We used CA-NY Express last month to move from NYC to LA and had a great experience. We had never made a cross-country move before and didn't know what to expect, Read more testimonials

Luis Alexis Cubias
Luis Alexis Cubias
Jan 07, 2025

I RECOMMEND THEM THEY ARE VERY FAIR TO CHARGE AND THEY DO THE WORK VERY WELL AND RESPONSIBLE TO TAKE CARE OF YOUR FURNITURE Read more testimonials

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